Privacy

PRIVACY PROCESSOR

Jorra Design B.V. having its registered office at De Vlonder 103, 5427 DD in Boekel.

WHEN DO WE PROCESS YOUR DATA?

• When we provide your company with products and/or services;

• When you subscribe to one of our newsletters;

• When you request information from us, for example, via our chat function;

• To inform you of (new) products or services by Jorra Design B.V., by the partner companies with which it collaborates, or by carefully selected third parties, in accordance with your profile as the customer.

If you do not wish to receive information about (new) products and services, you can inform Jorra Design B.V. by writing to Address Registration, De Vlonder 103, or by sending an e-mail to info@jorra.nl stating ‘Address Registration’ in the subject line. You will then be removed from these mailing lists.

• When we want to provide better service that matches your personal situation or that of your company and for marketing activities, including expansion of the customer relationship.

• When we carry out analyses of personal data to improve the range of products and services and better adapt them to the wishes of our (potential) customers.

• When we provide and receive information from other parties if it is necessary for the execution of your product, such as connecting with or installing other software.

• When we conduct statistical analyses.

• If our agreement with you constitutes grounds for these processing purposes and we find it important to improve and expand our services (or those of third parties).

DO WE RECEIVE YOUR PERSONAL DATA FROM EXTERNAL SOURCES?

If necessary, we enrich the personal data you have shared with us to third parties, e.g. through public sources such as your company website, or closed sources such as CreditSafe, to allow us to check the credit report for your company.

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We share only necessary personal data with external parties that we hire to allow us to provide our services to our customers.

HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

We store your personal data for as long as you are a customer at Jorra. We are legally obliged to retain certain data after you have received our services as well. In addition, we consider the possibility of providing you with services in the future. After the retention period has expired, we delete your data. You always have the right to request that we delete your data.

If you want us to delete your data from our database, send an e-mail to info@jorra.nl. Jorra Design B.V. will process your request within 7 working days. If there is no ongoing agreement, we will fulfil your request within this time frame.

RIGHT OF ACCESS AND RESTRICTION

Under the General Data Protection Regulation, you have several rights regarding the personal data processed by us. You have the right to the erasure of your personal data, the right to restrict the processing, the right to object to the processing, and the right to data portability.

If you believe there are inaccuracies in the overview of your data that we have provided, you can request that the data is corrected by sending an e-mail to info@jorra.nl. Jorra Design B.V. will process your request within 7 working days.

In addition, you have the right to inform us that you do not wish to receive information about our products and services. To do so, send an e-mail to info@jorra.nl.

PRIVACY POLICIES OF OTHER WEBSITES

Jorra.nl features links to other websites. We are not responsible for the privacy policies of these websites. For more information, please consult the websites in question.

JORRA USES COOKIES

Jorra Design B.V. uses cookies during your visit to the website. We request your consent to collect data that is not made anonymous. Using cookies, we collect information about the use of our services. Cookies are small pieces of information that your browser automatically saves on your computer. They allow us to recognise you during your next visit. Cookies are not used to recognise people; they only identify computers. However, they may contain information relating to people. Using cookies enables us to continue to improve and adapt our services to the wishes of our customers.

GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service provided by Google Inc. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers based in the United States. Google uses this information to track how you use the website, to compile reports on website activity for website operators and to offer other services related to website activity and internet use. Google may provide this information to third parties if Google is legally required to do so, or to the extent that these third parties process the data on Google’s behalf. Google will not combine your IP address with other data held by Google.

DO YOU HAVE ANY QUESTIONS ABOUT OUR PRIVACY POLICY?

Send an e-mail to info@jorra.nl. If you have questions about your data or if you want to edit your data, you can also contact us via this e-mail address. Our customer service team is ready to assist.

INTELLECTUAL PROPERTY RIGHTS AND DATABASE RIGHTS

All intellectual property rights and database rights relating to the content and operation of this website are exclusively vested in Jorra Design B.V. in Boekel.

AMENDMENTS

We reserve the right to amend our privacy policy at any time. This page will always display the most recent version. Therefore, please regularly consult our privacy policy on this website.

DATA LEAK

If you believe you have discovered a weakness in our online services (a security leak) or if you can see or access confidential information, such as personal data (a data leak), we would like to work with you to resolve this situation as quickly as possible. Please inform us of this immediately.

COMPLAINTS

If you have a complaint about how Jorra handles your personal data, please send your complaint to Jorra Design B.V. by e-mail at info@jorra.nl stating ‘Complaint’ in the subject line. Jorra Design B.V. will respond to your request within 7 working days. You can also submit a complaint to the Dutch Data Protection Authority.

Jorra Design B.V. reserves the right to amend this privacy statement. We advise you to regularly consult this privacy statement. At the very least, you should read through this statement when you provide Jorra Design B.V. with your personal data.